10/22 - Friday afternoon: FedEx picks up my laptop. I'm thinking that since HP will only get the laptop on Monday morning (next business day on overnight shipping), and the CSR said the laptop would be returned to me in 5-7 business days, I wouldn't have the laptop for two weekends.
10/25 - Monday evening: I check the email address I gave them, and I have acknowledgement of the laptop being received. Also, they say it's coming back Thursday. I'm overjoyed, since I didn't expect it back that fast. No FedEx tracking info yet, since the status says it's not shipped yet.
10/26 - Tuesday morning: I get a call from my office reception saying my Laptop is back!
Boy am I overjoyed! They fixed my problem, my laptop works flawlessly, and all in a matter or 2 business days! HP Rocks!